FAQ’s

Reservations

How to make a reservation?

You can make your reservation easily and with the best rates from our website, by clicking on Reservations, there you will find all the necessary information about availability and prices.

What are the payment terms and cancellation policy?

Payment of 50% of the reservation amount is required to send the confirmation. The remaining amount must be paid at the time of Check-in.

*To see the cancellation policy in detail go to the Policies tab.

What are the payment methods?

We accept Mastercard/Visa/American Express cards or by bank transfer to Banco de Costa Rica accounts.

What does the daily rate include?

The rate includes only the stay.

What is the rate for children?

  • From 0 to 5 years old are free (maximum 2 children are accepted free per villa).
  • From 6 to 12 years old have an additional cost of $16/night.
  • From 13 years and up has the cost of additional person for $ 30 / night.

What are the check-in/check-out times?

Check-in time: 3:00 p.m. to 10:00 p.m.
Check-out time: 7:00 a.m. to 12:00 m.d.

* Guests must show a photo ID upon check-in.

** If you need to check-in outside of business hours please indicate this prior to arrival.

What are the opening hours of the Reception

Reception hours are from 7:00 a.m. to 10:00 p.m.

Location

How to get to the hotel?

The hotel is located in Puerto Viejo de Talamanca Limón, in the cocles area (900mts southwest of Calle OIe Caribe). It is located in Waze under the name Lomas del Caribe.

How far is the hotel from the beach?

The hotel is 900 meters from Cocles Beach.

Facilities / Services

What facilities does the hotel offer?

The hotel offers two types of fully equipped villas with kitchen, two bedrooms, dining room and a large external terrace, in addition to having AC, cable TV and safe:

  • Villas Queen + Twins: One room with 1 queen bed and a room with 2 twin beds (singles).
  • Villas Queen + Queen: Two rooms with 1 queen bed. Both typologies have a maximum capacity of 6px.

*To see more details you can visit the tab of Las Villas.

Each villa has its own private pool- Large solarium area with pool chairs- Private and secure parking

What services does the hotel offer?

  • Cleaning service
  • Wifi internet
  • Bicycle rental
  • 24/7 security

Others

Does the hotel have parking?

Yes, each villa has two private parking spaces. Also, the property has additional parking spaces around it.

Are visits accepted in the villas?

We reserve the right of admission, for this reason visits are admitted only under prior approval of the administration and they must always be registered at Reception.

Are pets allowed?

Only small pets with prior approval from the administration are allowed. If you want to know the pet policy in detail, you can write to us through the Contact tab.

If you still have nay questions, don't hesitate to contact us!

Or call +506 2750 3084

Check Availabity

1 Room , 1 Adult , 0 Children
Rooms
Adults
Childrens
Abrir chat
1
Hola, ¿en qué podemos ayudarte?